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RPM Speedwear™ Warranty

RPM Speedwear™ frames are warrantied to the original purchaser for a period of one year against any defect in materials and workmanship. Image Optiks will repair or replace, at our option, any pair of RPM Speedwear™ frames or parts found to be defective - exclusive of damage caused by improper or unreasonable use.
 
This warranty does not apply to normal wear, including finish scratching or accidental breakage. This warranty does not cover prescription lens. Frame repairs will generally be completed within five business days and returned via US Postal Service.  Any frame returned to Image Optiks for a warranty claim must be submitted by a trained optical professional and must be accompanied by the "following":

XLwear Warranty

XLwear frames are warrantied to the original purchaser for a period of one year against any defect in materials and workmanship. Image Optiks will repair or replace, at our option, any pair of XLwear frames or parts found to be defective - exclusive of damage caused by improper or unreasonable use.
 
This warranty does not apply to normal wear, including finish scratching or accidental breakage. This warranty does not cover prescription lens. Frame repairs will generally be completed within five business days and returned via US Postal Service.  Any frame returned to Image Optiks for a warranty claim must be submitted by a trained optical professional and must be accompanied by the "following":
 

Eyedentity Eyewear Warranty

Eyedentity Eyewear frames are warrantied to the original purchaser for a period of one year against any defect in materials and workmanship. Image Optiks will repair or replace, at our option, any pair of Eyedentity Eyewear frames or parts found to be defective - exclusive of damage caused by improper or unreasonable use.
 
This warranty does not apply to normal wear, including finish scratching or accidental breakage. This warranty does not cover prescription lens. Frame repairs will generally be completed within five business days and returned via US Postal Service.  Any frame returned to Image Optiks for a warranty claim must be submitted by a trained optical professional and must be accompanied by the "following":

The "following" items must be included with any warranty claim return:

  • Original proof of purchase is required. Include a copy of the original, dated, sales receipt with the returned frame.
  • A brief note indicating why you believe the eyeglass frame to be defective.
  • Please include the name of the consumer as well as your optical shop contact information including, company name, address, phone, contact person, and email address along with the eyeglass frame.

 

 

Warranty claims should be sent to the following address:

Image Optiks LLC
Att:
Warranty Department
1204 Main Street, Suite 252
Branford, CT  06405

 
           
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